Privacy policy


Last updated: May 3, 2026

At Rimberio Tools, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or otherwise interact with our store.

Rimberio Tools operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact information – such as your name, email address, phone number, billing address, and shipping address
  • Order information – such as products purchased, order history, payment confirmation, shipping details, and returns
  • Account information – such as login details, saved preferences, and account settings
  • Payment information – such as billing details and payment method information (processed securely through our payment providers; we do not store full card details)
  • Communications – such as messages you send us through email or customer support
  • Device and usage information – such as IP address, browser type, device type, pages visited, and interactions with our website

How We Collect Your Information

We collect personal information:

  • Directly from you when you place an order, contact us, subscribe to emails, or interact with our Services
  • Automatically through cookies and similar technologies when you browse our website
  • From Shopify and our service providers who help us operate our store
  • From payment processors, shipping partners, and analytics providers involved in fulfilling your order or improving our Services

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate with you about your order or inquiries
  • Process returns and refunds
  • Improve our website, products, and services
  • Detect fraud, abuse, or unauthorized activity
  • Send marketing emails (only where permitted by law or with your consent)
  • Comply with legal obligations

How We Share Your Information

We may share your personal information with trusted third parties only where necessary to operate our business, including:

  • Shopify (our ecommerce platform provider)
  • Payment processors to securely process transactions
  • Shipping and logistics providers to deliver your order
  • IT, analytics, and support providers that help us run our website and services
  • Legal or regulatory authorities where required by law

We do not sell your personal information.

Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services, including hosting, checkout, payments, analytics, and fraud prevention.

Your information may be shared with Shopify and processed in countries outside your own in order to provide these Services.

To learn more about how Shopify processes your personal information, please visit the Shopify Privacy Policy:
https://privacy.shopify.com/en

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website, remember your preferences, understand how visitors use our store, and support analytics and marketing.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request restriction of processing
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request a copy of your data (data portability)
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at:

contact.rimberiotools@gmail.com

We may need to verify your identity before processing your request.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our Services
  • Complete transactions
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce our agreements

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children.

International Transfers

Your personal information may be processed outside your country of residence, including by Shopify and its partners. Where required, such transfers are made using appropriate safeguards in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

contact.rimberiotools@gmail.com

For any privacy-related questions, contact us at:

 contact.rimberiotools@gmail.com.